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Many small businesses in places like Springfield, MA, and Enfield, CT, assume that if they’re using Microsoft 365 or Google Workspace, their data is safe. After all, it’s in the cloud, so that means it’s backed up, right? Unfortunately, that’s not how it works. While...
If you’ve ever forgotten a password, reused the same one too many times, or worried about online hacks, there’s a new solution that might change everything. It’s called a passkey, and it’s shaping up to be the future of logging in. As your local computer expert here...
Every year, right after Christmas, I start getting calls from folks around Springfield, MA, and nearby towns like Chicopee who just unboxed a new laptop, tablet, smart home gadget, or gaming system and want to make sure it is set up the right way. New tech is...
It sounds like something out of a tech parody, but it’s true: a North American casino lost 10 gigabytes of sensitive data after hackers broke in (hacked) through a smart fish tank monitor. This wasn’t a cheap gadget. It was a high-end, internet-connected system that...
Buying tech for Christmas feels exciting but also overwhelming. Every store is packed with sales-bright packaging, confusing model numbers, and long spec sheets that do very little to help the average shopper. Here is the simple truth. An excellent tech gift is not...
On October 14, 2025, Microsoft officially ended support for Windows 10. That means no more security patches, no more system updates, and no more technical support. Your computer will still power on and function normally, but it’s now operating in an unsupported state,...
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