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You Changed the Password. The Phishing Attack May Not Be Over.
Most businesses treat a phishing attack as a single bad moment. Someone clicks a convincing link. They enter their email address and password. A few minutes later, something does not feel right. The password gets changed, someone warns the rest of the staff, and…
If It Still Works, Why Change It? The Hidden Cost of Aging Business Technology
There is a certain comfort in the familiar. The software your employees have used for eight years. The computer in the back office that still turns on every morning. The accounting process everyone knows by heart. The printer that has become a little temperamental,…
Your Computer Won’t Turn On. Does That Mean Your Files Are Gone?
The moment a computer stops turning on is the moment most people assume the worst. Years of photos, documents, saved passwords, and work files can all flash through your mind as you press the power button one more time and nothing happens. Here is something worth…
That Old Computer Is Still Working. So Why Replace It?
There is a sentence I hear from business owners all the time: “It still works.” And sometimes they are absolutely right. I am not a believer in replacing computers simply because they have a few years on them. If a computer is reliable, secure, fast enough for what…
The Computer Is Clean. So Why Does Your Email Keep Getting Hacked?
You changed the password. You ran a full antivirus scan. Nothing was found. For a few days, everything seemed normal. Then another strange message went out from your account. A client received an email you never sent. A password reset has been sent to your inbox….
Your Email Account May Be the Key to Everything Else You Own
Most people think of email as just another account. You have a Facebook account. A bank account. A Microsoft account. A Dropbox account. Maybe QuickBooks, Amazon, cloud storage, vendor websites, insurance portals, and dozens of other services. And then you have email….
If It Can Shut Down Springfield Public Schools, It Can Happen to Any Business
On Tuesday, September 8, students across Springfield woke up to something most families probably did not expect. Springfield Public Schools were closed. Not because of snow. Not because of a power outage. Not because of a problem with the buildings. A cyber incident…
Why QuickBooks Is Fast for One Person and Miserable for Everyone Else
If QuickBooks Desktop flies for one person in the office but everyone else seems to spend their day waiting for reports, invoices, and screens to open, QuickBooks itself may not be the real problem. The problem may be where the company file lives and how your…
Before You Factory Reset Your Windows PC
Before You Factory Reset Your Windows PC, Read This Someone may have told you that wiping your computer and starting fresh will solve its problems. In the right situation, that can be good advice. Windows even includes a Reset this PC option that can begin the process…
Your Mac Is Not Invincible: What the Latest Apple Security Flaw Should Teach Every Computer User
For years, I have heard some version of the same sentence: “My Mac cannot get viruses.” Sometimes it is said jokingly. Sometimes the person genuinely believes it. Linux users can be even more confident. And there is a little bit of truth buried in there. Windows…
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