About Bob’s Computer Service

Your Personal IT consultant since 2008

Excellence in Service

Committed to providing top-notch computer repair services in Springfield, MA.

At Bob’s Computer Service, we believe technology should empower you, not complicate your day. Since our founding in 2008, we have dedicated ourselves to providing expert computer repair and IT consulting for small businesses and residential clients across Springfield, MA, and beyond. Our mission is simple: to make technology reliable, accessible, and stress-free.

Our Story

Bob’s Computer Service began with a deep-rooted passion for computers and a commitment to helping people get the most from their technology. After years of freelancing and building custom PCs for friends and family, I saw a need for personalized, hands-on IT support in our community. Big-box stores and high-priced tech consultants left a gap I aimed to fill by launching Bob’s Computer Service.

With certifications in A+ and Network+, I set out to provide expert service with a personal touch. I have always believed that no one should feel overwhelmed by technology. From day one, my goal has been to offer clear, jargon-free support, empowering our customers to feel confident and informed about their tech.

Our Approach

At Bob’s Computer Service, we do not just resolve problems; we prevent them. Our proactive approach ensures that your systems stay in top shape. Whether you are facing a slow computer or a virus or require a network overhaul, we customize our services to meet your unique needs.
  • Personalized IT Support: We take the time to understand your specific goals and challenges, allowing us to provide tailored solutions.
  • Expert Repairs & Solutions: From hardware upgrades to virus removal, we deliver comprehensive IT services to keep your systems running smoothly.

Why Choose Us?

With over 15 years of experience, we are proud to be Springfield’s trusted IT partner for businesses and residents. Our success is grounded in the following:
  • Exceptional Customer Service: We are more than a repair shop. We build lasting relationships by delivering honest, high-quality service every time.
  • Technical Expertise: We are certified in A+ and Network+ and stay updated on the latest technologies and trends, ensuring innovative solutions for your needs.
  • Affordable Solutions: We believe that quality IT services should be accessible. Our pricing is competitive, providing value without compromising quality.

Meet the Owner

Hi, I am Bob Gregory, founder of Bob’s Computer Service. Since childhood, I have been captivated by computers—taking them apart, rebuilding them, and understanding how they work. Friends and neighbors would reach out for help with their computers or ask me to build custom setups, and what started as a hobby turned into my life’s work. Today, I proudly serve the Springfield community, helping local businesses and individuals easily navigate their tech challenges.

When I am not working, I am spending time with my wife and three kids, hiking the beautiful trails of Western Massachusetts, or golfing with friends.

Bob Gregory

Ready to Get Started?

Whether you need immediate support or want to discuss long-term tech solutions for your business, Bob’s Computer Service is here to help. Let us be your trusted partner for all things tech.