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If It’s in the Cloud, It’s Safe, Right? (Not Exactly.)
Many small businesses in places like Springfield, MA, and Enfield, CT, assume that if they’re using Microsoft 365 or Google Workspace, their data is safe. After all, it’s in the cloud, so that means it’s backed up, right? Unfortunately, that’s not how it works. While...
Goodbye Passwords? What You Should Know About Passkeys
If you’ve ever forgotten a password, reused the same one too many times, or worried about online hacks, there’s a new solution that might change everything. It’s called a passkey, and it’s shaping up to be the future of logging in. As your local computer expert here...
Setting Up New Tech Gifts the Safe Way What Every Family Should Know This Season
Every year, right after Christmas, I start getting calls from folks around Springfield, MA, and nearby towns like Chicopee who just unboxed a new laptop, tablet, smart home gadget, or gaming system and want to make sure it is set up the right way. New tech is...
The Casino That Got Hacked Through a Fish Tank (and Why Your Business Should Care)
It sounds like something out of a tech parody, but it’s true: a North American casino lost 10 gigabytes of sensitive data after hackers broke in (hacked) through a smart fish tank monitor. This wasn’t a cheap gadget. It was a high-end, internet-connected system that...
5 Common Office 365 Problems (And How to Fix Them Fast)
Office 365 is an excellent tool for email, documents, and teamwork—but like anything tech-related, it can sometimes misbehave. If you're in Springfield, MA, or Enfield, CT, and you've run into issues with Outlook, Word, or OneDrive, you're not alone. Here are five...
Why I Finally Switched to New Outlook (And Why Gmail and Google Workspace Users in Springfield, MA Should Pay Attention)
For years, I’ve relied on Google Workspace for my email, calendars, and contacts, while also helping numerous clients in Springfield, MA, and nearby towns like Wilbraham who prefer Microsoft Outlook. And let me tell you, making Gmail and Outlook cooperate has never...
A Practical Guide to Buying Tech Gifts That Actually Help People
Buying tech for Christmas feels exciting but also overwhelming. Every store is packed with sales-bright packaging, confusing model numbers, and long spec sheets that do very little to help the average shopper. Here is the simple truth. An excellent tech gift is not...
Now That Windows 10 Has Reached Its End-of-Life: What You Need to Know
On October 14, 2025, Microsoft officially ended support for Windows 10. That means no more security patches, no more system updates, and no more technical support. Your computer will still power on and function normally, but it’s now operating in an unsupported state,...
Should Your Business Be Using Smart Security Cameras?
Smart security cameras have evolved from a nice-to-have to a crucial layer of protection for small businesses in today’s connected world. But are they the right choice for your business? Whether you run a local shop in Springfield, MA, a small office in Westfield, or...
5 Simple Gmail Tricks to Boost Productivity at Work
If you’re like many of our business clients, you spend a good portion of your day in Gmail. And while Google Workspace is packed with powerful features, most users barely scratch the surface. At Bob’s Computer Service, we’ve helped plenty of small business owners...
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